Tenant FAQs
Answers about payments, maintenance, applications and everyday rental questions.
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When is rent due?
Your lease states the due date, payment instructions and any late charges. Contact our team if you need clarification.
What if I am having difficulty paying?
Contact support@blakirm.com or 305-504-8338 as early as possible. Our Tenant Resources page links to county services that can help you locate community assistance.
How do I pay rent?
Continue using the payment instructions provided in your lease or by our team. The website tenant portal is not connected and cannot take payments yet.
How do I request maintenance?
Email support@blakirm.com with your property address, a description, photos if available and your contact information. For urgent issues, use the emergency instructions in your lease.
Who do I call in an emergency?
Call 911 for immediate danger to life or safety. For urgent property maintenance, follow your lease’s emergency contact instructions. Email is not an emergency channel.
How long will repairs take?
Timing depends on urgency, access, diagnosis, parts and vendor availability. Our team will coordinate the work and provide updates; there is no single timeline for every repair.
What maintenance is my responsibility?
Review your lease and move-in instructions for routine care, filters, landscaping and other responsibilities. Report leaks, damage and equipment problems promptly.
Can I arrange repairs myself?
Contact management before arranging work or changing payment amounts. Lease requirements and applicable law govern repair and payment obligations.
Can I paint or make changes?
Request written approval before painting, installing fixtures or making other changes to the property.
What if a roommate moves out?
Notify our team and request the required lease update. Moving out does not by itself remove someone from a signed lease.
Are pets allowed?
Check the property’s listing and lease for pet requirements and obtain approval before bringing a pet home. Assistance-animal requests are handled separately.
What if I am locked out?
Contact our team using your resident instructions. Do not damage or replace locks without approval. Any service charge depends on your lease and the service needed.
What does the application process include?
Start with the contact form, then complete the preliminary application. Our team will explain the separate screening steps. Do not send Social Security numbers, banking details or ID documents through these website forms.
What lease terms are available?
Lease length and availability depend on the property and any association restrictions. Confirm the terms before applying.