Owner FAQs
Practical answers about working with our management team. Your signed agreement sets the terms for your property.
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How do I access my owner statements?
Contact support@blakirm.com for statements and reports. Online owner access is coming soon; we will provide instructions when the portal is connected.
When are rental proceeds distributed?
Disbursements depend on cleared rent, approved expenses, reserve requirements and the schedule in your management agreement. Ask our team about your account.
How is maintenance handled?
We coordinate reported issues with appropriate vendors, track progress and seek approvals according to the management agreement.
What is my repair approval limit?
Your written agreement sets the repair authorization or Not-To-Exceed limit and any emergency exceptions. We do not apply a single published limit to every property.
Can I use my own vendors?
Share your preferred vendors and any warranty details during onboarding. Availability, qualifications and the agreed scope determine which provider can handle a job.
What about housing assistance programs?
Contact us about the property and program. We review applicable requirements, inspection steps and documentation before advising on the process.
What are your management fees?
Request a current written proposal for your property. Fees and included services are established in the signed agreement.
Is there an onboarding fee?
Any onboarding charge and what it covers will appear in your proposal before you sign.
What does onboarding involve?
We organize owner and property information, access details, insurance, existing leases, financial setup and a practical service plan.
When do management fees begin?
The service start date and treatment of vacant periods are set out in your agreement.
How will you market my rental?
We review pricing, prepare listing materials, coordinate rental inquiries and showings, and use marketing channels appropriate to the property.
How are applicants screened?
Screening reviews income, credit, rental history and other applicable criteria through an appropriate screening provider. The temporary website application is preliminary only.
Do I need a maintenance reserve?
Reserve amounts, replenishment and use are documented in your management agreement and reserve authorization.
What happens during an emergency?
Our team coordinates the response using the emergency authority and contact instructions in the agreement, with updates as information becomes available.
Are there maintenance coordination charges?
Any coordination charges must be disclosed in your written agreement or approved service proposal. Ask us to explain the applicable terms before authorizing work.
How is the security deposit determined?
The deposit and handling instructions depend on the property, applicable requirements and the final lease.
Can the property allow pets?
Pet terms depend on the property and association requirements. Requests involving assistance animals are considered separately from pet policies.
Can you help make my property rent-ready?
Yes. We can review condition and coordinate approved cleaning, repairs and practical improvements.
Can you work with my home warranty?
Provide the policy and service instructions before work begins. Coverage, approval times, exclusions and service charges can affect the repair plan.
Should I purchase a home warranty?
Compare coverage, exclusions, costs and service response with the needs of your rental. A warranty does not replace insurance or a repair reserve.
What insurance do I need?
Review landlord coverage and the requirements in your management agreement with your insurance professional. Tell us about coverage changes and property-specific risks.
How do I end management services?
Follow the notice and transition terms in your signed agreement. Contact us to coordinate records, funds, access and resident communication.
Can you help me sell my property?
Yes. Our listing services help owners review pricing, property readiness, marketing and the sale process.
How long will it take to find a tenant?
Timing depends on price, condition, location, seasonality, demand and association approval requirements. We discuss positioning without guaranteeing a lease date.
Can I sell an occupied rental?
We can discuss a plan that accounts for the existing lease, access, resident notices and transaction timing.
What keys and access devices should I provide?
Provide available keys, remotes, gate cards and access instructions. We confirm the needed sets during onboarding.
How should I communicate with residents?
Coordinate property and lease matters through our team so requests, approvals and updates stay documented.