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Owner Frequently Asked Questions

Owners receive access to financial statements, documents, and reports through the secure Owner Portal. Owner Login
Rental proceeds are typically disbursed by direct deposit around the 10th day of each month, after rent is collected and transactions are processed.
Maintenance requests are submitted through our management system and coordinated using vetted vendors in accordance with the management agreement.
The standard NTE limit begins at $350. Repairs exceeding this amount require owner approval unless the issue presents an immediate safety or property risk.
Owners may provide preferred vendor information; however, we reserve the right to use approved vendors to ensure timely service, fair pricing, and compliance.
Yes. Participation is subject to program requirements, property condition, and owner approval.
Management fees vary by service tier and property type. View pricing details.
Yes. A one-time onboarding fee of $250 covers account setup, documentation, compliance review, banking coordination, and property onboarding.
Onboarding involves administrative setup, trust accounting configuration, documentation processing, and compliance review to ensure proper management from day one.
Management fees begin after onboarding. If the property is vacant, a reduced management fee may apply and is prorated until a tenant is placed.
Properties are marketed across major rental platforms such as Zillow, Apartments.com, and other high-visibility listing services.
All applicants are screened for credit, income, background, and rental history in accordance with fair housing laws.
Yes. Owners maintain a maintenance reserve held in a trust account to cover approved repairs and emergency items.
Emergency repairs impacting safety or property integrity are addressed immediately. Owners are notified by email within 24 hours.
We do not apply hidden markups. Any coordination or administrative fees are disclosed in advance and outlined in the management agreement.
The standard security deposit is one month’s rent, with higher amounts possible based on applicant qualifications and risk factors.
Pet approval is determined by the owner. If allowed, pets are typically limited to two, with weight and breed restrictions applied.
Yes. We provide rent-ready evaluations and can coordinate repairs, maintenance, and improvements to meet market standards.
Yes. If a home warranty is in place, we will coordinate with the provider first, subject to coverage terms and service fees.
We generally do not recommend purchasing a home warranty for rental properties due to delays, limited approvals, and tenant disruption.
Owners must carry landlord insurance with minimum liability coverage of $100,000 per occurrence and $300,000 aggregate. Blak I Reserve Management must be listed as an additional insured.
Yes. A minimum of 60 days’ written notice is required to allow time for tenant coordination, lease obligations, marketing continuity, financial reconciliation, and an orderly transition.
While our primary focus is property management, we can discuss real estate sales or purchase opportunities upon request. Contact us.
Most properties lease within 30–45 days depending on pricing, condition, seasonality, and market demand.
Yes. A property may remain listed for sale while we secure a tenant. Showings are coordinated to minimize tenant disruption.
Owners must provide all keys, garage remotes, gate cards, mailbox keys, and access devices. Two sets are provided to tenants, and one set is retained for management use.
No. Direct contact with tenants is not permitted. All communication must go through management to ensure compliance and documentation.
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Email: info@blakirm.com
Phone: (407) 984-5331